Refund & Return Policy

At Tarin Blue, we want you to be happy with your purchase. You can return fashion items within 7 days of delivery, whether they are defective or not.

Returns

• Damaged, Defective, or Wrong Items:
  If your fashion item is damaged, faulty, or wrong, we will replace it for free, including shipping. Contact us right away.
  
• Quality Issues:
  If we confirm a problem with the item, you can get a replacement or full refund.
  
• Non-Quality Issues:
  You can get a refund, but a 10% restocking fee and return shipping cost will apply.
  (Fast shipping fees are not refundable.)

Return Requirements

• Items must be unused and in original packaging with all parts, manuals, and accessories.
  
• Only items in “NEW” condition are eligible. Used or damaged items may be rejected.
  
• Refunds are processed within 7 business days after we receive the returned item, and will be returned to your original payment method.

Exchanges

• To request an exchange, email us at poomtarin@gmail.com
   with your order details.
  
• Our team will guide you through the next steps.
  

Order Cancellation

• Contact us within 24 hours of placing your order if you want to cancel. Orders processed after that cannot be changed or canceled.
  
• Once we receive your cancellation request, we’ll check your order status and confirm if it can be canceled.

Need Help?

• Email: poomtarin@gmail.com
  
• Call: (+66) 83 479 2058
  
• Hours: Mon–Sun | 10:00 AM – 6:00 PM (ICT)