Shipping Policy

We make sure every order is shipped quickly, safely, and on time.

Order Processing & Delivery

Order Cutoff: 6:00 PM ICT
Processing Time: 1 business day (Mon–Fri)
Delivery Time: 2–5 business days (Mon–Fri)

You’ll receive an order confirmation email after purchase. A tracking number will be sent when your package ships, followed by a delivery notice.

Shipping Carrier & Cost

Shipped via a trusted shipping company
Free standard shipping on all orders

Shipping Area

We ship to the United States and U.S. Territories, including:

P.O. Boxes
All U.S. Military Bases (APO/FPO)
American Samoa
Guam
Puerto Rico
U.S. Virgin Islands

Lost or Missing Packages

If tracking shows "delivered" but you haven’t received your package:

1.Check your shipping address
2.Look around your home or mailbox area
3.Ask neighbors or household members
4.Contact the shipping company with your tracking number

If the package is confirmed lost, contact us. We can resend or refund your order.

Customer Support

Email: poomtarin@gmail.com
Phone: (+66) 83 479 2058
Hours: Mon–Sun | 10:00 AM – 6:00 PM ICT