SHIPPING POLICY

At Tarin Blue, we are committed to providing fast and reliable delivery for your order. Below is an overview of our shipping process:

Order Handling and Shipping Timeline:

  • Order Cutoff Time: 06:00 PM (Indochina Time)
  • Order Handling Time: 1-2 Days (Monday - Friday)
  • Transit Time: 2-5 Days (Monday - Friday)

Order Confirmation:

Once you place your order, you will receive an email with your order details and confirmation. When your order ships, you will receive a shipping confirmation email with a tracking number and link to track the status of your delivery.

Shipping Carrier:

We work with reliable shipping services to ensure timely and safe delivery of your order.

Shipping Fees:

Shipping is charged based on the total weight of your order. Below is the shipping cost breakdown for standard delivery:

  • Up to 0.6 lbs: $3.99
  • Up to 1 lb: $5.99
  • Up to 5 lbs: $9.99
  • Over 5 lbs: $14.99

Shipping Locations:

We ship throughout the United States and US Territories, including:

  • P.O. Boxes
  • All US Military bases, APO/FPO
  • American Samoa, Guam, Puerto Rico
  • U.S. Virgin Islands

Lost Packages:

If your package shows as delivered but you have not received it, please follow these steps:

  1. Verify that your shipping address is correct.
  2. Check around your residence for alternative delivery locations.
  3. Ask neighbors or family members if they received it.
  4. Contact the courier using your tracking number to file a claim.

If your package is confirmed as lost, please contact us with your order number. We will either resend your order or offer a refund based on your preference.

Contact Us:

If you have any questions or need assistance, please contact our customer support:

  • Email: poomtarin@gmail.com
  • Phone: (+66) 834-792-058
  • Operating Hours: Monday - Sunday | 10:00 AM - 06:00 PM (ICT)

Thank you for shopping with Tarin Blue. We look forward to serving you!